Frequently Asked Questions

Everything you need to know about our organic beauty solutions

What makes Indus Valley products unique?

Our products are crafted using 100% organic and natural ingredients sourced directly from the Himalayas, ensuring no harmful chemicals like parabens or sulfates are used.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.

Are your products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Indus Valley products are 100% cruelty-free and vegan-certified.

What is your return policy?

We offer a 30-day hassle-free return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package in real-time.