Returns & Exchanges

At Indus Valley, we are committed to your satisfaction and offer a hassle-free 30-day return policy for all our organic beauty products. If you are not completely satisfied with your purchase, we provide easy exchanges or full refunds to ensure your skincare journey remains seamless.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return or exchange within 30 days of delivery.

2

Prepare the Package

Securely pack the products in their original packaging, ensuring all seals remain intact and including the original invoice for faster processing.

3

Ship the Items

Affix the pre-paid return shipping label provided via email and drop the package off at any authorized courier location.

4

Quality Inspection & Refund

Once our team inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing